Do you have a question about the Sweet Life Planner club? Please ask them! Send us your questions at iheartplanners@gmail.com. All of the most common questions will be posted to this page for others to see.

 

Club Welcome and Tour

Are you having trouble finding something in the club, please take the time to watch the below video that welcomes you to the club and gives you a tour of where everything is:


How do I print my printables?

Here are pages that you can watch that will give you step by step instructions about how to print your printables: 


How often are new printables added to the club?

We will constantly be working on new printables to add to the club. Our goal is to have new printables added every week. We will be adding new editions of planners and single printables, as well as making as many of the printables that YOU request as we can! 


I can’t find a specific printable that I am looking for in the club.

If you cannot find a printable you are looking for using the menus on the left side of the ‘Printables’ page, then there is a search bar on the menu bar next to the ‘CONTACT’ tab. Type in what you are looking for and it should bring up the printable you cannot find. If all else fails, then send us an email at  iheartplanners@gmail.com telling us what you are looking for, and we will help you find it.


I cannot find a printable for _________ (fill in the blank). Do you have one yet?

It may be the case that we do not yet have a printable for __________  (fill in the blank) yet. If this is the case, you can send us a message on the REQUESTS page to let us know in detail what you need (You must be a club member to view this page). 


Whenever I try to download a printable, I am getting an error message that says, “OH NO – It looks like whatever you are looking for isn’t here.”

If you are getting this error message, you may have gotten it because you clicked on the image in the listing instead of the ‘download now’ link below the photo. Try clicking on the ‘download now’ link to download (See picture below). If this does not fix your problem, please contact us.

downloadnow

I am having trouble downloading the PDF, or I cannot figure out how to.

Here’s a very short video that shows you how to download:

Also, here’s another method for downloading:

After you click the ‘download now’ link, the another tab should open on your browser that opens up the PDF in your browser. If you move your mouse cursor to the bottom right of the screen (windows and mac), you will have a series of icons show up on the screen. Click on the icon that looks like a floppy disc, and the PDF should download for you. It should show up in your ‘downloads’ folder or wherever you have it set for your browser to download. See picture below for what the icons look like:

DOWNLOAD

 

If your browser is not opening up another tab when you click the ‘download now’ link, make sure you have the popup blocker in your browser turned off for this website. It may be blocking the new tabs from opening.


Why don’t you have all of the printables made in every size? (A5, 7X9, Half Size, etc)

We are working on making printables in many different sizes, but until we get them made, you can print out your favorite printables in any size you would like using the print settings.

Slide1

After clicking on ‘Page Setup’, there will be a drop-down box with the label ‘Paper Size’ next to it. Whenever the drop-down is clicked on, the following box appears with different page sizes.

Slide2

You can choose any of the sizes if they are the size you want the printable scaled to. If the size you need is not on the list, then you can choose “manage custom sizes”. The following box will pop up where you can enter the exact size paper you want to print on to.

Slide3

Once you put the size in you want the printable scaled to, click ok until you get back to the main print screen. You are now ready to print.


 

CAN I PAUSE OR CANCEL MY SUBSCRIPTION TO THE CLUB?

Yes, you can do either at any time. There is an ‘account’ tab at the top right hand corner of the page. There you can pause or cancel your subscription at any time. If you want to keep the same price that you joined the group with, it is better to pause your subscription so you can continue it later at the same price.